We know how important it is to get the answers you need before, after or during the use of our products. Therefore, we have created a page with all your most frequently asked questions so you can get the answers as quickly as possible.
If you have questions about our products and their functions you can click here to view our frequently asked Product Questions. Here, you can find answers to all your questions regarding our cat and dog products. Our products range from a moisturising shampoo, cooling gel, and nourishing spray. Each product contains all natural ingredients and have benefits for a range of skin conditions such as eczema, pet acne, flaky/dry skin and sores. These specific FAQs range from techniques to effectively use our products to how they smell.
Most of the FAQs we receive are focused on pet skin and how our products will work with their skin. Our products have many properties that benefit your pet’s skin and can be used on all skin types. They are effective on pets with conditions such as eczema, hot spots and allergies. If you would like to learn more about how our products will affect your pet’s skin or whether they are suitable for your pet, you can read skin related FAQs here.
We love all things cats and dogs and as pet owners ourselves, we understand the how important it is for you to make sure your pet is happy and healthy. We receive many questions regarding the application process of our products and whether they're suitable for your pet's skin issue. Rest assure, all of our products are completely natural and are designed for pets with super sensitive skin, therefore they are gentle and completely safe to use on any pet. However, if you would like to read more about product application, you can access the application FAQs here.
We have an amazing customer service team who work very hard to answer all your questions. You can direct message us on Instagram, Facebook, email at email@example.com and phone 020 8979 3592 if your question has not been answered in our FAQs. We would love to hear from you!